SafeGraph Aliases for Emergency Response

Introducing: SafeGraph Aliases

SafeGraph announces first data product supporting alternative names for Common Places, purpose-built for 9-1-1 emergency response.
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Enable telecommunicators with a better understanding of common place names for 9-1-1 emergencies

Most of the time, 9-1-1 callers will reference their own locations as what they know, for example, “I’m at the CVS on first street” or “I’m across the street from the Walmart”. Telecommunicators require an in-depth understanding of common place names for local areas so they can quickly identify a caller’s location and respond to the emergency. SafeGraph Aliases was built specifically for this; to help telecommunicators understand every alternative name a 9-1-1 caller may reference.

Enable telecommunicators with a better understanding of common place names for 9-1-1 emergencies

SafeGraph Aliases handles all the ways that people reference the world around them

  • Renamed locations: “I’m at the Tappan Zee Bridge” (which has recently been renamed to the Mario Cuomo Bridge)
  • Stores that closed and reopened to something else:  “I’m at the Rite-Aid” (now a Walgreens)
  • Places within venues: “I’m at the Abercrombie” - an “alias” for the Westfield Mall where the Abercrombie is located
  • Alternative store references: “I’m at the TJ’s” - this is another way that people reference the brand Trader Joe’s
  • Brand names for local stores: “I’m at the Chevy dealership” - the location may actually be called “Joe’s Auto Dealer”
  • Local store names for national brand service: “I’m at Bob’s insurance” - this may actually be a “State Farm” where the main insurance agent is Bob
SafeGraph Aliases handles all the ways that people reference the world around them

Save precious response time by removing the need to ask callers for specific address information

By providing more “aliases” for the locations that 9-1-1 callers reference, it allows telecommunicators to more quickly determine the caller’s location, saving precious seconds. Be confident in responding to emergency situations with a comprehensive and regularly updated database of common place names for every local area.

Save precious response time by removing the need to ask callers for specific address information