ICSC 2025 Recap: The Data Arms Race Is On
The most recent ICSC conference in Las Vegas brought together thousands of leaders across retail, commercial real estate, and technology. The conversations this year centered on a few key questions: How do we grow intelligently, build resilience, and better understand consumers at the local level?
We joined the event to connect with customers, partners, and innovators who are reshaping the future of physical retail and real estate.
1. Growth is happening, but with more focus
Retailers are expanding again, but with a much more strategic mindset. Growth plans now revolve around optimizing portfolios, analyzing market potential, and making decisions backed by data. This includes knowing which stores to invest in, which markets to enter, and how to manage risk along the way.
2. Experience is the new anchor tenant
Retail is no longer just about convenience. Brands are doubling down on creating experiences that drive loyalty and foot traffic. Whether it’s in-store events, new service models, or destination retail, understanding how people interact with physical spaces is critical.
3. Real estate is becoming more creative and flexible
Landlords, brokers, and developers are increasingly looking at adaptive reuse and non-traditional tenants. Vacant big-box stores are being transformed into health clinics, co-working hubs, and entertainment venues. Flexibility and creativity are top of mind.
4. Everyone is exploring AI, but it starts with clean data
AI was a recurring theme at ICSC (not surprisingly), but one message stood out. Without clean, normalized data, even the most advanced AI tools will fall short. Whether it’s powering internal analytics or external platforms, data quality is everything.
If there was one unifying theme at ICSC this year, it was the need for clarity about the market, the customer, and the environment around each store. SafeGraph provides that clarity by delivering granular, reliable data on physical places, how people interact with them, and what’s changing on the ground.
Whether you’re opening your 5th location or optimizing your 500th, SafeGraph can help:
Let’s keep the conversation going
We left ICSC energized by the momentum in this space and the openness to smarter, data-first decision-making. If you're interested in learning how SafeGraph can support your team, we’d love to connect.