Need help with SafeGraph data or have a question?

Need help with SafeGraph data or have a general question? We’re here for you.

Please note you do not need an account to search this forum but in order to post you must have an account and be logged in. If you already have a SafeGraph Shop Account the login credentials are the same. To sign up please click the button in the upper right.


  1. Before asking a new question please search this forum, our FAQs and documentation.

  2. To ask a question please click visit the Help category and click the “New Topic” button.

  3. Please review and follow the topic template (highlighted below) before creating a new thread.

  • Write your topic title as a question - this helps with search

  • Provide as much context as possible. Details, screenshots, etc. are encouraged to help the community help you.

  1. When your question gets answered click the “Solution” checkbox on the bottom right of the reply. This allows other users to filter solved/unsolved topics.